As of March 4, 2025, the United States has imposed a 25% tariff on most imports from Canada and Mexico and a 10% tariff on imports from China. In response, China, Canada, and Mexico have announced reciprocal tariffs on U.S. goods. Read more here.
This situation is still fluid, and we will do our best to update this article when new information becomes available. This article was last edited on April 28, 2025.
What does this mean for Sendoso?
- Higher costs for all sends to Mexico and Canada (for both Senders and Sendoso).
- Anticipated higher costs for Swag on Demand products.
- Anticipated higher costs for Campaign Services sourcing.
- High likelihood of customs delays.
What Sendoso is doing:
- Proactively engaging with our vendors to get plenty of advanced warnings ahead of any price changes.
- Some vendors are stockpiling inventory now to maintain current pricing for as long as possible.
- Working with our vendors to source alternative products.
- Sourcing new vendors in different regions to combat increased international shipping costs.
- Working with our vendors to provide opportunities to bulk purchase now to have adequate inventory ahead of changes and to mitigate any inventory disruption.
What we recommend to Senders who send internationally:
- Allow for possible customs delays. While our SFC's SLAs will not be impacted by these changes, we do recommend that you plan for customs delays for your international sends. Consider sending items 1-3 days earlier than normal.
- Expect (and budget for) higher costs due to tariffs & duties. Consider increasing the funds in your sender balances and funding sources to cover increased shipping costs.
- Ensure accurate HS code classification when creating new products - State product descriptions, HS codes, and correct valuation to avoid customs scrutiny.
- Consider eGift options when possible. The situation is evolving rapidly and is expected to go through multiple changes in a short period, and eGifts are a great way to ensure your send is received without delay. Read about how to create a Global Sendoso Choice eGift Campaign here.
- Consider Marketplace options where possible. The Marketplace is designed to be region-specific, and as such, the current situation will have little impact on localized sending.
- For more information about specific country restrictions, check out this article.
- Consult with your Customer Success resource to strategize based on your specific sending and sourcing needs.
For additional training on the platform, we recommend checking out Sendoso University courses. These courses are designed to help you be as successful as possible using Sendoso.
For troubleshooting or answers to frequently asked questions, check out our Help Center. And, of course, should you run into any issues or if you have any questions, feel free to contact our Support Team!