Our Customer Success Team is here for you throughout your Sendoso journey! Whether you have questions about sending strategy, how to plan and execute campaigns, or just general Sendoso usage, our team will work with you to get where you need to be.
To contact your Customer Success Resource, please reach out to success@sendoso.com and a member of our team will follow within about one business day.
In the meantime, here are some helpful resources:
Have an immediate question or issue with an order or the Sendoso platform?
Get in touch with our amazing Support Team by following these steps. You can typically get connected live with a member of our team in under one minute!
Contact Support with questions about specific Sends, general how-to questions, or if you encounter any issues with the Sendoso app.
Looking to learn more about using Sendoso?
Check out these on-demand resources, available to you 24/7:
- Help Center - Over 200 how-to articles, and our interactive chat experience
- Sendoso University - Interactive learning, on-demand webinars, release notes, and more
- SuperSenders Community - Get advice and inspiration from other Sendoso customers
- Strategic Videos - Over 60 videos averaging 2 minutes each
Are you ready to supercharge your gifting game?
Join us monthly at The Sendoso Stand Up! Don't miss our monthly webinar where you'll discover pro tips and tricks to enhance your gifting strategy and get an opportunity to ask questions live to our Customer Success Team. Register for The Sendoso Standup here.
Have a question related to billing or invoicing?
Reach out directly to our team at invoices@sendoso.com to get billing support.
Want to schedule a call with a customer success professional and dive deeper into sending strategy, campaign planning, or Sendoso adoption and usage best practices?
Book a call with a member of our Customer Success team directly with this link.