Sendoso's MCP

Introduction

Sendoso’s MCP server enables AI assistants—such as Claude and ChatGPT—to manage Sendoso actions on your behalf. You can search the gift marketplace, research recipients, send and track gifts, and analyze gifting data. It utilizes the Model Context Protocol (MCP), an open standard supported across major AI tools.

Server URL: https://app.sendoso.com/mcp

Prerequisites

• Sendoso Account: You must have an active Sendoso login. Authentication occurs via your browser upon initial connection (no API keys required).
• Access: Request your Sendoso account team to enable access for your organization prior to setup.

Capabilities & Workflows

All actions execute under your user permissions, respecting your workspace visibility and spending limits.

• Gift Discovery: Search marketplace inventory by brand or theme, inspect trending products, and retrieve full item metadata.
• Recipient Research: Fetch contacts and accounts from Salesforce, access call transcripts, and enrich recipient profiles using email or LinkedIn URLs (requires active team integrations for Salesforce).
• Gift Dispatch: Employs a mandatory two-step preview-and-confirm flow. No orders are finalized or charged without explicit approval. Track status, retrieve gift links, or cancel unshipped items.
• Management & Tracking (Beta): Filter send history, approve paused orders, resend failed attempts, adjust scheduled dates, and export data to CSV.
• Campaign Control (Beta): Review campaign performance, pull analytics, archive, or reactivate campaigns.

Tip: Execute get_user_context to confirm your active connection, or request get_workflow_guide for an interactive walk-through of sending and analytics flows.
 

Client Setup Instructions

Claude Desktop

Claude Desktop supports remote MCP servers via Custom Connectors.

Note for Claude Enterprise: Owner-level access is required to install custom connectors. Verify your permission level before starting.

1. Go to Settings → Connectors → Add custom connector.
2. Set Name to Sendoso and URL to https://app.sendoso.com/mcp.
3. Click Add, then complete the browser login with your Sendoso credentials.
4. Open a new chat, select the tools icon, and verify the connection by asking Claude to run get_user_context.

Claude Code

1. Run the following command in your terminal: claude mcp add --transport http sendoso https://app.sendoso.com/mcp
2. Launch Claude Code using claude.
3. Authenticate via the browser prompt triggered on the first Sendoso request.
4. Confirm active connection using the /mcp command inside a session.

Cursor

1. Add the configuration to ~/.cursor/mcp.json (create the file if it does not exist):

{
  "mcpServers": {
    "sendoso": {
      "url": "https://app.sendoso.com/mcp"
    }
  }
}

1. Completely quit and relaunch Cursor.
2. Navigate to Cursor Settings → MCP, click Sendoso, and sign in.

ChatGPT (Developer Mode)

Available on Plus, Pro, Business, Enterprise, and Edu plans.

Note for Business / Enterprise / Edu: A workspace admin must enable Developer mode and custom connectors prior to setup.

1. Navigate to Settings → Apps → Advanced settings and toggle Developer mode ON.
2. Select Create app, set the URL to https://app.sendoso.com/mcp, and choose OAuth as the Auth Type.
3. Complete authentication in the browser window.
4. In chat, open the Developer mode menu, toggle Sendoso ON, and confirm access using get_user_context.

OpenAI Codex

1. Add the following to ~/.codex/config.toml:
   [mcp_servers.sendoso]
   url = "https://app.sendoso.com/mcp"
2. Run codex MCP login Sendoso and sign in through the browser.
3. Start codex and verify available tools using codex MCP list.

Legacy Clients (Stdio standard)

For MCP clients relying on standard input/output (command instead of url), bridge the connection using mcp-remote:

{
  "mcpServers": {
    "sendoso": {
      "command": "npx",
      "args": ["-y", "mcp-remote", "https://app.sendoso.com/mcp"]
    }
  }
}

Troubleshooting Guide

Available tools

Once connected, tools are exposed per user: what a client shows depends on the team's feature flags and the signed-in user's permissions. All tools run as the authenticated user and return only data that user is permitted to see.

Core tools — every connected user

Send tracker tools

Each tool also respects the user's send permissions (read / create / approve), so some users won't see all of these.

FAQs

Which AI tools are supported?

Sendoso MCP works with any AI client that speaks the MCP standard over streamable HTTP. If your client supports MCP, it connects to Sendoso.

Is this the same as OSO, Sendoso's AI assistant?

The Sendoso MCP gives your own AI tools the same capabilities available inside Sendoso. These include everything you would do through the platform. It's those same capabilities, now accessible inside your own AI tools.

Will the AI send gifts without my permission?

No. Every send goes through a two-step process: your AI tool will preview the send, including the recipient, product, and price, and then will explicitly ask for your approval before anything is submitted. Nothing ships without your confirmation.

Do my team's send limits still apply?

Yes. Your team's price limits, settings, and all permissions are enforced as they are in the Sendoso platform.

Additional Resources

1. Managing Team Permissions and Send Limits
2. Salesforce Integration Setup
3. Gong Integration