Below is a list of items that our Sending Fulfillment Centers cannot store, along with a few examples of each. In addition to these, please note that certain items are prohibited or restricted from being shipped, imported, and/or exported due to regulations and safety measures, either by country or carrier regulations. For more information regarding such items, click here.
- Alcoholic Beverages
- Wine, beer, and champagne can be shipped to our Beverage-US Sending Fulfillment Center in California
- Check out our Sendoso Direct catalog for Partner Vendors who can ship all Alcoholic Beverages
- Tobacco
- Furniture
- Personal Belongings
- Couches
- Chairs
- Luggage
- Household appliances
- Refrigerators
- Ovens
- Microwaves
- Plants, Flowers, and other living things
- Perishables
- Refrigerated items
- Chocolate
- Candy
- Fruit/cheese baskets
- Frozen Foods
- Refrigerated items
Note: While we cannot store perishables, we can store shelf-stable and non-temperature-controlled items, like snacks (nuts, etc). Some things to keep in mind:
- The warehouses are not climate controlled (with the exception of Hayward which stores wine)
- We do not package items with dry ice (therefore cannot keep cold in transit)
- We don’t check expiration dates. so we recommend ordering the exact quantity for your marketing campaign for a quick turnaround.
- We don’t recommend sending anything that could melt (like chocolate chips) — however, sending during the winter/cooler seasons should be fine — but this is very much a “send at your own risk” given the criteria above
- High value breakable items (>$1,000 USD)
- Drones
- TVs
- Laptop
- Tablets
- Cell Phones
- Dangerous Goods
- Anything Flammable
- Knives/Guns/Objects with sharpened edges
- Explosives
- Medical Devices
- Blood Pressure Machines
- Any item over 50 lbs (22.5 kg) in weight and large/oversized items of any kind
- Skiis
- Surfboards
- Pianos
Carrier Shipping Restrictions
In addition to the list above, shipping carriers also have certain restrictions on the below items.
- Medical Devices
- Pornography/Obscene materials
- Hand Sanitizer (USPS)