Items Sendoso Can't Store at Our Sending Fulfillment Centers

  • Updated

Below is a list of items that our Sending Fulfillment Centers cannot store, along with a few examples of each. In addition to these, please note that certain items are prohibited or restricted from being shipped, imported, and/or exported due to regulations and safety measures, either by country or carrier regulations. For more information regarding such items, click here

  • Alcoholic Beverages
    • Wine, beer, and champagne can be shipped to our Beverage-US Sending Fulfillment Center in California
    • Check out our Sendoso Direct catalog for Partner Vendors who can ship all Alcoholic Beverages
  • Tobacco 
  • Furniture
    • Personal Belongings
    • Couches 
    • Chairs
    • Luggage
  • Household appliances
    • Refrigerators
    • Ovens
    • Microwaves
  • Plants, Flowers, and other living things
  • Perishables
    • Refrigerated items
      • Chocolate 
      • Candy
      • Fruit/cheese baskets
      • Frozen Foods

Note: While we cannot store perishables, we can store shelf-stable and non-temperature-controlled items, like snacks (nuts, etc).  Some things to keep in mind:

  • The warehouses are not climate controlled (with the exception of Hayward which stores wine)
  • We do not package items with dry ice (therefore cannot keep cold in transit)
  • We don’t check expiration dates. so we recommend ordering the exact quantity for your marketing campaign for a quick turnaround.
  • We don’t recommend sending anything that could melt (like chocolate chips) — however, sending during the winter/cooler seasons should be fine — but this is very much a “send at your own risk” given the criteria above

  • High value breakable items (>$1,000 USD)
    • Drones
    • TVs
    • Laptop
    • Tablets
    • Cell Phones
  • Dangerous Goods
    • Anything Flammable
    • Knives/Guns/Objects with sharpened edges
    • Explosives
  • Medical Devices
    • Blood Pressure Machines
  • Any item over 50 lbs (22.5 kg) in weight and large/oversized items of any kind 
    • Skiis 
    • Surfboards
    • Pianos

Carrier Shipping Restrictions

In addition to the list above, shipping carriers also have certain restrictions on the below items. 

  • Medical Devices 
  • Pornography/Obscene materials
  • Hand Sanitizer (USPS)

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