Sendoso is bringing the event fulfillment flow in-app, which you can find on your campaigns page.
This will solve a few problems for you:
- Creating BYO Box campaigns for every event send? No need anymore, we'll create one campaign that you can use for all of your events.
- Having to communicate with our support team/CSM team to set up the timeline for the send? Choose the dates here instead.
- Need a return label? Just check the box.
Please review the Event Fulfillment Guidelines article before submitting an Event Fulfillment send!
How it works
You'll first navigate to the campaigns page and click "Create Event Send."
Next, enter the delivery details:
Please note that Event Fulfillment Sends must be submitted at least 10 days' notice. If you need the items in the Send sooner than 10 days, there will be fees associated with the order:
- 7-9 days: $250 fee
- 5-6 days: $500 fee
- 3-4 days: $1,000 fee
Then choose the products and quantities you'd like to send out:
Click "Create Event" and view a summary of your send!
FAQS
What's the processing time required(SLA) for an event send?
10 calendar days. However, if you need the items before then, you will be asked to pay a bit extra for expedited processing.
- 7-9 days: $250 fee
- 5-6 days: $500 fee
- 3-4 days: $1,000 fee
The SFC will always target processing Event orders five days before the first cited need by date as a means to ship via ground shipping, unless another shipment method has been selected and/or if the Event is an Expedited Request, in which case, the shipment method will almost always need to be upgraded to an expedited method.
There are times in which the backlog and demand exceed capacity to strictly follow this standard method and will require the SFC to upgrade the shipment method in accordance with the need by date to ensure it arrives to your event according to the timelines. In these instances, Sendoso reserves the right to upgrade shipment methods to meet customer Event timelines unless otherwise stated by the customer.
Which fulfillment center(s) support event sending?
Our Phoenix Fulfillment Center.
Where can I ship event sends?
Domestically, anywhere within the US. Event fulfillment sending is not available at our international or beverage SFCs.
What are the file requirements for the PDF event label upload?
File requirements are PDF & 8.5 X 11 size