G2 + Sendoso Integration

  • Updated

With the new G2 + Sendoso Integration, you can now incentivize reviews with gifts from the Sendoso platform. Seamlessly integrate Sendoso’s email gifting flow with G2 to create a new way of driving motivation for reviewers. With this integration, you can:

  • Delight customers with tangible gifts
  • Diversify review collection incentives
  • Re-engage potential reviewers

How to Set-up

During this process, you'll be navigating between my.g2 and Sendoso

In Sendoso

1. Create a Sendoso Campaign to collect reviews for G2

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Select the type of campaign you'd like to connect to G2. For eGifts, choose Sendoso Choice

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Select the currency, the amount and eGift type you'd like to send to reviewers

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Name your campaign and fill out the other details. Make sure to select Manual when asked how you'd like the campaign to be sent

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Select the funding source and assign the campaign to the appropriate teams

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Continue through the campaign creation process and click Create to save!

In G2

1. Open the integrations page in my.g2 

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  • Click on the Sendoso tile
  • Click authenticate, give permissions
  • Sign in to Sendoso, and authorize

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2. The Integration will pull in all existing Sendoso campaigns in the ‘Campaign Name’ tab

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Click Save after adding the Sendoso campaign created earlier

3. Reach out to your G2 rep to activate the landing page

4. Use the landing page URL to source reviews through email campaigns!

How it works

Once your G2 rep has activated the landing page, reviewers will be able to receive a reward for providing reviews upon moderator approval. 

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Once G2 approves the review and incentive (typically within 4-5 days), the reviewer will receive an email from Sendoso with their gift offer.

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