Once you receive your VISA or Mastercard eGift voucher link, you can redeem your eGift by following the steps outlined in this article.
First, you'll want to click on the 'Link to eGift code' button. This link will bring you to the MyPrepaid Center website, where your eGift can be redeemed securely.
You will receive another email with a link to the eGift redemption code.
PLEASE NOTE: When clicking the redemption link, you will receive a pop-up message stating a Verification Code will be emailed to the email address that is on file with the vendor. You will then be prompted to follow the steps below:
1. DO NOT close the window asking you to enter the Verification Code.
2. Access your email in a new window or from a different device (computer, laptop, or smartphone).
3. Obtain the Verification Code sent to your email, and enter this code in the original window.
4. From there, you can access your card information to make purchases and view your balance/transaction history.
Redemption Instructions:
- Go to MyPrepaidCenter.com/redeem and enter code
- If this is your first Virtual Promotional Visa/MC redemption you will need to complete the online registration page and accept the cardholder agreement and e-sign agreement, then you will be able to view your 16-digit card number, expiration date, security information, where your card can be used, available balance, transaction history, etc.
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Plastic physical cards are available upon request. Requesting a plastic card will reduce the card’s value by $3.00 for manufacturing and fulfillment cost, and can take 7-14 business days.
Recipient can request a plastic card once they have completed the card registration and activation at MyPrepaidCenter.com- To have a physical card sent to you, you can follow the steps included here.
- You will be prompted to enter the redemption code code
If this is your first time receiving and redeeming one of these Virtual Promotional Visa/MC egifts, you will be prompted to set up an account to house all your egift card details.
This is a secure virtual wallet where your egift cards can be stored with easy access
You will receive an email from My Prepaid Center, allowing you to retrieve your gift card number if you misplace it.
FAQS
- Your Virtual Promotional Prepaid Visa can be used online, for phone/mail orders, where Debit Visa is accepted. This card must be used within 6 months from the time you receive your link.
- A 2% currency conversion fee will apply if the merchant settles in a currency other than USD ie. if the gift card is sent to someone who redeems in a country outside of the US
- For any queries relating to your gift card, balance or use, please contact My Prepaid Center or visit their website for further information
In some cases, recipients may be required to verify their identity to redeem their eGift or access their virtual wallet. For more information regarding the verification process, or if for any reason you are experiencing issues with your Visa/Mastercard eGift code or digital wallet, please reach out to the MyPrepaid Center Support team.
For Visa/Mastercard eGifts issued in GBP or EUR currencies, first-time recipients will be required to provide information in accordance with the Know Your Customer (KYC) process in order to redeem the eGift. The Information requested will typically be your date of birth, name, address, and phone number.
Please note Visa/Mastercard redemption policies are listed in each voucher email sent to recipients.