Setting up Custom and Expedited Shipping Methods

  • Updated

You can set up custom shipping methods to give senders the ability to decide if they want to expedite shipping a direct mailer or gift that may be important or time-sensitive. Please note that processing timeframes still apply. 

For more information about processing times in our Sending Fulfillment Center, click here.

This feature is fully customizable per Campaign, however, it's not available for Sendoso Direct Campaigns.

Note that this only expedites the time in transit and not the processing timeframe.

You're able to set up custom Shipping Method settings when you create a new Campaign, or by editing an existing Campaign.

Campaigns used to be called "Touches". Read about the change here

Customizing Shipping Methods on a new Campaign

1. If you create a new warehouse campaign, you'll see the option to adjust the shipping methods under the Details step:


2. You can decide if you want to set the default shipping method for all senders and you can allow the sender to choose the preferred shipping method at the time of sending.

By default, the shipping method is "Sendoso Optimized Shipping." This method looks at the package size/weight and the recipient's address destination and determines the optimal carrier based on cost/time.  


If you need to expedite the time in transit, you can allow senders to choose options like two-day or overnight shipping.

3. If you decide to let the Sender select the shipping method then the sender will have the drop-down shipping option enabled:


Updating an existing Campaign

You're also able to update an existing inventory touch to update the Shipping Method settings.

  • Navigate to the Campaigns page
  • Locate the Campaign you'd like to edit, click the three dots to the right and click Edit
  • Click Next Step through to the Details section and edit the Shipping Method section
  • Click Next Step all the way through to the end to save the existing Campaign

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