Use our Sendoso Marketplace vendors to send wine, plants, sweets, treats, and other perishable items via a third-party vendor of your choice or anyone from our verified network of partners.
Depending on how your account is configured by your Sendoso Admin, you can either send directly from the Marketplace, or from the Send page. For the latter option, a campaign has to be set up by your Admin or Manager and once it is, you'll see it displayed as a 'Marketplace' option on the Send page.
How to Send from the Marketplace
If your Admin has allowed Marketplace sending, you'll see the option to browse the Marketplace under the Send tab.
We recommend using the filters on the left to narrow your options based on who you're sending to. At the very least, filter the Marketplace based on the recipient's location. This will ensure your recipient can receive the gift in their country.
Once you've chosen the gift you'd like to send, click Send Now on the product's page. You'll see a pop-up where you will fill out the required information.
At minimum, you will need the recipient's name and email address. In that case, Sendoso will send your recipient an email asking them to confirm their shipping address.
How to Send Sendoso Marketplace Items: Send Page
Head over to your Send page and select Sendoso Direct at the top to see all of the options available to you.
On the next page, you'll decide if you want to send it to an individual, or to a group of people. If you choose to send it to a group of people, check out this article.
The next page is where you'll fill out your recipient information. Here, you'll also be able to choose whether you'd like the recipient to confirm their address before the Send processes. For more on Address Confirmation, click here.
After you've made your selections, simply click Send It at the bottom!
Some things to keep in mind
The price listed is an estimate. They are sent as is, and no other item(s) can be included. Once the order is submitted, you can track the status in the Send Tracker.
Once it's been shipped, you can click the tracking number for more details. You will also receive a notification email from Sendoso once your package has been shipped.
Note that each vendor has its own processing timeframe, specified shipping days, and character count limitations for custom notes.
For additional training on the platform, we recommend checking out Sendoso University courses. These courses are designed to help you be as successful as possible using Sendoso.
For troubleshooting or answers to frequently asked questions, check out our Help Center. And, of course, should you run into any issues or if you have any questions, feel free to contact our Support Team!