Due to export/import regulations, the below table provides a list of restricted countries that Sendoso is unable to send to, depending on the Sending Fulfillment Center you are sending your items from.
This list is specific to inventoried packages and does not affect Sendoso Direct sends or eGift sends. For a list of supported Sendoso Direct options and the countries our vendors can send to, please visit this article. You can also visit the eGift catalog to view available gift cards dependent on country/currency.
Export/Import Restrictions Restricted CountriesUnable to ship to these locations under any circumstances Sending Fulfillment Center and Marketplace Vendors: | |||
| United Kingdom | United States | Australia | EU |
| Afghanistan | Afghanistan | Central African Republic | Afghanistan |
| Belarus | Belarus | Democratic Republic of the Congo | Belarus |
| Central African Republic | Central African Republic | Guinea-Bissau | Central African Republic |
| Crimea | Comoros | Iran | Crimea |
| Cuba | Crimea | Iraq | Cuba |
| Eritrea | Cuba | Lebanon | Eritrea |
| Iran | Equatorial Guinea | Libya | Iran |
| Myanmar (Burma) | Falkland Islands | Myanmar (Burma) | Myanmar (Burma) |
| North Korea | Guinea-Bissau | North Korea | North Korea |
| Russia | Iran | Russia/Ukraine (sanctions on Russia and specific Ukrainian regions) | Russia |
| South Sudan | Johnston Island | Somalia | South Sudan |
| Sudan | Kiribati | South Sudan | Sudan |
| Syria | North Korea | Sudan | Syria |
| Venezuela | Myanmar (Burma) | Syria | Venezuela |
| Yemen | Nauru | Yemen | Yemen |
| Zimbabwe | Niue | Zimbabwe | Zimbabwe |
| Russia | |||
| St. Pierre and Miquelon | |||
| St. Helena | |||
| Sierra Leone | |||
| Somalia | |||
| South Sudan | |||
| Sudan | |||
| Syria | |||
| Tajikistan | |||
| Turkmenistan | |||
| Venezuela | |||
In addition to the above list, below is a list of countries that we can support, however, shipping here is considered to be high-risk. This is due to the destination country's restrictions that may cause severe delays in processing and customs clearance. Packages shipped to these countries are to be reviewed individually and can be sent at your discretion, although not recommended.
Export/Import Restrictions High-Risk CountriesWe can ship to these countries, but we will be unable to ensure a smooth shipping experience (For various reasons) Sending Fulfillment Center and Marketplace Vendors: | |||
| United Kingdom | United States | Australia | EU |
| Argentina | Brazil | Brazil | Balearic Islands |
| Balearic Islands | China | China | Bosnia & Herzegovia |
| Brazil | Côte d’Ivoire | India | Brazil |
| China | D R of Congo | Israel | Burundi |
| Côte d’Ivoire | India | Philippines | China |
| D R of Congo | Israel | Turkey | D R of Congo |
| Ghana | Japan | Ukraine | India |
| India | Liberia | Iraq | |
| Iraq | Malaysia | Israel | |
| Israel | Philippines | Philippines | |
| Kyrgyzstan | Sierra Leone | Serbia | |
| Lebanon | Singapore | Somalia | |
| Liberia | South Africa | Turkey | |
| Libya | South Asia (Sri Lanka) | Ukraine | |
| Philippines | St. Helena | ||
| Somalia | St. Pierre and Miquelon | ||
| Ukraine | Tanzania | ||
| Turkey | |||
| Ukraine | |||
| Zimbabwe | |||
Delivered Duties Unpaid (DDU)Countries where Brexit has added a layer of complexity. These countries REQUIRE items to be shipped in a way that makes recipients pay duties/taxes All Sending Fulfillment Centers: | |
| Ukraine | Russia |
*Due to the ongoing conflict in Russia and Ukraine, we are currently unable to process any shipments to either country.
Delivered Duties Paid (DDP)We CAN ship in a way where recipients will not need to pay duties or taxes, overall shipping costs may be slightly higher Sending Fulfillment Centers: | |||
| Austria | Estonia | Ireland | Portugal |
| Bulgaria | Finland | Italy | Romania |
| Croatia | France | Latvia | Slovakia |
| Cyprus | Germany | Luxembourg | Spain |
| Czechia | Greece | Malta | Sweden |
| Denmark | Hungary | Poland | Slovenia |
| Belgium | Lithuania | Netherlands | |
Additional Information NeededCountries where senders will need to provide additional recipient information. The Logistics Support team will contact senders to collect after the order is placed. All Sending Fulfillment Centers: | |
| Country | Information Needed |
| India | PAN Number |
| Brazil | CPF Number |
| Mexico | RFC Number |