How do I hide Account Balance from my senders?

  • Updated

For some of the teams, you may decide not to leverage user Account Balance to control their spend. Instead, all spend directly charge to the team's funding source. In this case, the $0 balance may cause confusion for your senders.

Hide Account Balance from Senders

For the Chrome Extension Only, senders can still see a $0 balance in Sendoso.com.

Step 1 - Navigate to the Teams & Users page by clicking Team Settings under the menu icon in the top-right corner

Step 2 - Locate the team for which you'd like to hide the user account balance in the Teams tab

Screen_Shot_2022-05-31_at_11.11.21_AM.png

Step 3 - Click the three dots to the right of the team you'd like to edit and select Team Settings

Screen_Shot_2022-05-31_at_11.07.33_AM.png

Step 4 - Uncheck the box next to Show User Account Balance in Chrome Extension

Screen_Shot_2022-05-31_at_11.08.39_AM.png

Step 5 - Click Done

Was this article helpful?

1 out of 1 found this helpful

Have feedback about this article? Click here to share your thoughts.