Where can I get more training on Sendoso?

  • Updated

Ready to take your Sendoso platform knowledge to the next level? 

Check out Sendoso University - a self-service learning portal available 24/7 that is built right into the Sendoso app. At no additional cost, you’ll have access to onboarding and how-to courses and videos created by a team of experienced learning specialists.

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What’s Available

Explore Sendoso University to find:

  • 100+ interactive courses, on-demand webinars and how-to videos
  • 60+ micro-videos on Sending strategy, averaging 5 minutes or less
  • 4.6 out of 5 learner-rated content: “Did you find the content of this training useful?”
  • Prescriptive, guided learning by role to onboard new users to Sendoso
  • Release notes and resources to stay up-to-date with the Sendoso platform

How to Access

  1. Log in to Sendoso
  2. Click the menu icon in the top-right corner of your account
  3. Select Sendoso University

You will be directed to the learning portal.

If this is not your first time accessing Sendoso University, you can click https://university.sendoso.com/ to jump back into your account.

FAQs

If I don't have a Sendoso account, how do I access training?

You can sign up for a free Sendoso account directly from Sendoso University! Simply click the Create an Account button on the blue banner on any page!

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Once you sign up, you'll receive two emails. The first email will provide a link to set up your Sendoso credentials and the second email will provide you with a link to get you back to the page you signed up from. This is what the second email looks like:

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I haven't received an email to log into Sendoso yet, what should I do?

If you haven't received either of the emails that are mentioned in the above question, please first check your spam folder in your email account. If you are unable to find either email, please reach out to training@sendoso.com. Our Customer Education team will look into the issue and get back to you as soon as possible!

I signed up for Sendoso through Sendoso University, how do I get back to the course I wanted to take?

Once you set up your Sendoso credentials, you should receive a second email with a link that will get you back to where you signed up in Sendoso University. If you would just like to browse all of the content available, click this link to go to Sendoso University's homepage.

I completed a course and passed the exam, how will I receive my certificate?

Once you complete one of our certification courses and pass the corresponding exam, you should receive an email with a link to download and/or share your certificate. If you have any trouble receiving the certificate, follow these steps within Sendoso University:

1. Click your avatar in the top-right corner of Sendoso University and click My Profile

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2. Scroll down to the Registrations section of your profile page and find the course you completed

3. In the Status column, click View certificate to view and download your certificate of completion

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I completed a course and received my certificate of completion but my name is incorrect, how can I get a corrected certificate?

If you receive your certificate and you notice your name is incorrect, please reach out to training@sendoso.com with your correct name, and our Customer Education team will investigate and get that corrected!

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