Our Sendoso Help Center provides resources, troubleshooting tips, guides, and other useful information to help you utilize Sendoso efficiently.
If you are unable to find what you're looking for, contact our Customer Support team by chatting live with one of our specialists through the floating Sendoso S widget found on every page within the Help Center and the Sendoso app.
Chat Hours:
Our Support Team is available Monday - Friday during the following hours during Daylight Savings Time (March - October)*:
- 8 am - 2 am GMT (EMEA)
- 12 am - 6 pm PST
- 1 am - 7 pm MST
- 2 am - 8 pm CST
- 3 am - 9 pm EST
Chat hours will move one hour back when in Standard Time (November - March) since our headquarters are in Arizona.
Sendoso Corporate Holidays:
Our Support Team will be offline to observe the following holidays:
- September 4th and 7th for Labor Day
- September 25th for an Internal Holiday
- October 12th for Indigenous People's Day
- November 11th for Veteran's Day
- November 25th and 26th for Thanksgiving
- December 25th for Christmas
Contacting the Support Team:
- Ask your question in the widget and see if the content provided is helpful.
- If the article provided does not answer your question, request a support agent and follow the prompts to either chat with a specialist (during working hours) or submit a ticket (after hours) to the Support Team