Microsoft Dynamics Integration

  • Updated

With the Sendoso x Microsoft Dynamics integration send gifts to contacts & leads in just a few clicks!

To get this set up, a Microsoft Dynamics admin will need to follow these steps:

Navigate to the Advanced Settings of your instance of Microsoft Dynamics, then click on the 'Customization' settings

Screenshot_2023-05-11_at_11.07.20_AM.png

Click on 'Customize the System'

Screenshot_2023-05-11_at_11.08.50_AM.png

Under 'Entities' find the 'Contact' entity and then click into 'Forms'. Click into the form your team is using as default

Screenshot_2023-05-11_at_11.11.07_AM.png

*Note - these steps will need to be repeated for the 'Lead' entity as well*

Once you have the form open, we suggest making a new one-column section for Sendoso, however, you can skip this step and add Sendoso to an existing section if you'd like.

Screenshot_2023-05-11_at_11.11.43_AM.png

Whether you created a section or are adding to an existing one, you'll then insert an iframe

Screenshot_2023-05-11_at_11.17.25_AM.png

Use the following information for the iframe settings:

Name: Sendoso

URL: https://app.sendoso.com/v2/plugin/sends?channel=Dynamics

*Be sure the security setting is UNCHECKED*

Screenshot_2023-05-11_at_11.19.17_AM.png

Click the 'Formatting' tab and increase the number of rows to at least 10

Screenshot_2023-05-11_at_11.22.35_AM.png

After that, click 'Ok'. If needed, drag the newly added iframe to the appropriate section on your form

Screenshot_2023-05-11_at_11.24.16_AM.png

Be sure to save and publish the form once you're done editing

Screenshot_2023-05-11_at_11.30.49_AM.png

After you have closed the editing window, make sure this form is active for all users.

Screenshot_2023-05-11_at_11.33.06_AM.png

That's it! Once activated, users will now see Sendoso on contact records in Microsoft Dynamics!

Screenshot_2023-05-11_at_11.33.48_AM.png

*Be sure to repeat these steps for the Lead entity as well*

Was this article helpful?

0 out of 0 found this helpful

Have feedback about this article? Click here to share your thoughts.