The following countries are unable to facilitate the redemption of Visa or Mastercard eGifts.
| Afghanistan | Iraq | South Sudan |
| Albania | Lebanon | Sudan |
| Belarus | Libyan Arab Jamahiriya | Syrian Arab Republic |
| Central African Republic | Mali | Tunisia |
| Crimea Region (MA) | Myanmar (Burma) | Turkey |
| Cuba | Nicaragua | Ukraine |
| Democratic Republic Of The Congo | Nigeria | Venezuela |
| Eritrea | North Korea aka Democratic People’s Republic of Korea | Yemen |
| Ethiopia | Russia | Zimbabwe |
| Iran | Somalia |
Please refer to this page for the most up-to-date information.